Privacy Policy – Shy Batch

Effective Date: March 26, 2026 · Last Updated: March 26, 2026 · Business: Shy Batch

Introduction

Welcome to Shy Batch ("we," "us," or "our"). We are committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, including through our website, social media pages, and any advertisements we run on platforms such as Meta (Facebook and Instagram).

By using our services or engaging with our content, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using our services.

Information We Collect

We may collect the following types of personal information:

Identity Information: Name, username, or similar identifiers
Contact Information: Email address, phone number, billing and delivery address
Transaction Data: Details about purchases, orders, and payment history
Technical Data: IP address, browser type, device information, and cookies
Usage Data: How you interact with our website, ads, and content
Marketing Preferences: Your preferences in receiving marketing communications from us
User-Generated Content: Messages, reviews, or content you send to us

How We Collect Your Information

We collect information through the following means:

Directly from you when you place an order, fill out a form, or contact us
Automatically via cookies and similar tracking technologies on our website
Through Meta platforms (Facebook and Instagram) when you interact with our ads or pages
From third-party services such as payment processors or analytics providers

Meta Pixel / Conversions API: We may use Meta's advertising tools, including the Meta Pixel and/or Conversions API, to measure the effectiveness of our advertisements and to show relevant ads to people who may be interested in our products. This involves sharing certain data with Meta in accordance with their Data Policy.

How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders and transactions
To communicate with you about your orders, inquiries, and updates
To personalize your experience with our brand
To send you promotional materials and offers (with your consent)
To run and optimize advertising campaigns on Meta and other platforms
To analyze usage patterns and improve our products and services
To comply with legal obligations and enforce our terms
To prevent fraud and ensure the security of our business

Sharing of Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our business (e.g., payment processors, delivery partners, email platforms)
Advertising Platforms: Including Meta (Facebook/Instagram) for the purpose of running and measuring ad campaigns
Legal Authorities: When required by law, regulation, or valid legal process
Business Transfers: In the event of a merger, sale, or acquisition of our business

All third parties with whom we share data are required to handle your information in a manner consistent with applicable privacy laws.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and support our advertising efforts. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

We may use the following types of cookies:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Marketing Cookies: Used to deliver relevant advertisements

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Transaction records may be retained for up to seven (7) years for accounting and legal compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data ("right to be forgotten")
Objection: Object to the processing of your data for marketing purposes
Data Portability: Request a transfer of your data to another provider
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided in Section 11.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Shy Batch

Philippines

Email: privacy@shybatch.com

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.